> ## Documentation Index
> Fetch the complete documentation index at: https://stratengineai.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Transfer billing ownership

> Hand your workspace's StratEngine subscription to another admin, who then adds their own payment details to keep it running.

The billing owner can hand billing to another admin in **Settings**: click **Transfer Billing**, pick the new owner, and click **Done**. The new owner gets an email with a link to add their payment details, and the subscription moves to them once they do.

<Note>
  Only the current billing owner can transfer billing, and only to someone who is already an **Admin** in the workspace. The workspace needs a paid subscription. The **Transfer Billing** button appears only when your workspace has more than one member.
</Note>

## Before you start

If the person you want isn't an admin yet, make them one first: in **Organization User Management**, set their role to **Admin**. See [Team members and roles](/docs/account/team#change-a-role).

## Transfer billing

<Steps>
  <Step title="Open Settings">
    Click **Settings** in the side menu. In **Organization User Management** you'll see **You are the billing owner of this account** next to a **Transfer Billing** button.
  </Step>

  <Step title="Click Transfer Billing">
    The **Transfer Billing Ownership** window opens. It reminds you: **Only admins can become billing owner. The new billing owner will need to add their payment information to continue the subscription.**
  </Step>

  <Step title="Choose the new owner">
    Pick an admin from the dropdown. It lists every admin except you.
  </Step>

  <Step title="Click Done">
    When the transfer and the email to the new owner both go through, you'll see **Success!**
  </Step>
</Steps>

## What the new owner does

The new owner receives an email with a secure checkout link for the same plan and billing interval. When they complete checkout with their payment details:

* their subscription takes over, and
* your old subscription is cancelled.

If they never complete checkout, the link expires and billing ownership returns to you.

## If the transfer fails

If something goes wrong, the window shows the reason, or **Could not complete the transfer. Please try again.** Common causes:

* The person you picked is no longer an admin.
* Your workspace doesn't have a paid subscription to transfer.
* Someone else changed billing at the same time. Try again.

If it keeps failing, [contact support](/docs/account/contact).

## Why you might need to transfer

You must transfer billing before you can:

* **delete your account** while others are still in the workspace,
* **be removed** from the workspace by another admin,
* **be changed** to **Member** or **Deactivated**, or
* **join another workspace**, for example when an admin there adds you.

See [Log out, cancel, or delete your account](/docs/account/delete-account).

## Related

* [Team members and roles](/docs/account/team)
* [Log out, cancel, or delete your account](/docs/account/delete-account)
* [Strategy plans](/docs/strategy/billing/plans)
* [VC plans and memo overages](/docs/vc/billing/plans)


## Related topics

- [FAQ](/docs/account/faq.md)
- [Log out, cancel, or delete your account](/docs/account/delete-account.md)
- [Strategy plans](/docs/strategy/billing/plans.md)
- [VC plans and memo overages](/docs/vc/billing/plans.md)
- [Team members and roles](/docs/account/team.md)


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.