Contact StratEngine AI for sales inquiries about strategic planning software, support questions about your account or strategy frameworks, or partnership opportunities with our consulting automation platform. The StratEngine AI team responds to sales inquiries within 4 business hours and support requests based on your subscription plan tier. Reach StratEngine AI by email at info@stratengineai.com for general questions or support@stratengineai.com for technical support on SWOT Analysis, Porter's Five Forces, Blue Ocean Strategy, or other framework tools.
General Inquiries Email at info@stratengineai.com handles sales questions about StratEngine AI pricing plans and framework capabilities, partnership opportunities with technology integrators and resellers, demo requests for enterprise organizations, and general information about strategic planning software features for management consultants and corporate strategy teams. The general inquiries team at StratEngine AI responds within 4 business hours to sales questions, within 24 hours to partnership inquiries, and schedules product demonstrations for professional services firms evaluating strategic planning automation tools. Email info@stratengineai.com for questions about Free plan limitations, Essential plan framework coverage, Professional plan presentation export capabilities, or enterprise deployment options for Fortune 500 organizations.
Technical Support Email at support@stratengineai.com provides help with StratEngine AI account issues including login problems and password resets, framework generation errors when creating SWOT Analysis or Porter's Five Forces assessments, presentation export problems when generating Google Slides or PowerPoint deliverables, and questions about using specific business frameworks including PESTLE Analysis, McKinsey 7-S Framework, Blue Ocean Strategy, or Galbraith Star Model. The technical support team at StratEngine AI assists management consultants troubleshooting multi-source research features, strategy professionals resolving framework sequencer workflow issues, and corporate teams addressing C-Suite debate AI synthesis questions. Response times for technical support vary by subscription tier with Professional plan subscribers receiving priority 4-hour support and Free plan users receiving 48-hour support.
Business Hours for StratEngine AI customer support and sales teams run Monday through Friday from 9:00 AM to 6:00 PM Pacific Standard Time excluding United States federal holidays. During business hours the StratEngine AI team handles sales inquiries about pricing and demonstrations, technical support requests for framework generation issues and presentation export problems, and general questions about strategic planning software features and capabilities. Management consultants contacting StratEngine AI outside business hours receive auto-response emails confirming inquiry receipt with estimated response times based on inquiry type and subscription plan tier. Enterprise customers with Professional plan subscriptions requiring urgent assistance outside standard business hours can escalate critical issues through priority support channels for after-hours technical troubleshooting.
Where is StratEngine AI located?
What is the StratEngine AI headquarters address?
StratEngine AI headquarters is located in Sacramento, California at 1401 21st Street, Suite R, Sacramento, CA 95811, United States. This Sacramento office houses the StratEngine AI development team building AI-powered strategy frameworks, the customer success team supporting management consultants and executives, and the sales team helping professional services firms implement strategic planning automation.
StratEngine AI Headquarters
1401 21st Street, Suite R
Sacramento, CA 95811
United States
How quickly does StratEngine AI respond to inquiries?
Sales Inquiries receive responses from the StratEngine AI sales team within 4 business hours during Monday through Friday business hours from 9:00 AM to 6:00 PM Pacific Standard Time. The sales team responds to questions about pricing plans comparing Free, Essential at $49 per month, and Professional at $99 per month subscription tiers, demo requests from professional services firms evaluating strategic planning software for client work, framework capability questions about SWOT Analysis, Porter's Five Forces, Blue Ocean Strategy coverage, and enterprise deployment inquiries from Fortune 500 organizations requiring volume licensing or custom integrations. Sales inquiries submitted outside business hours receive responses the next business day with priority handling for enterprise demonstration requests from management consulting firms and large corporate strategy departments.
Support Requests receive responses from the StratEngine AI technical support team with response times varying by subscription plan tier based on service level agreements for each pricing level. Free plan users receive technical support responses within 48 hours for questions about framework generation, presentation export, or account issues. Essential plan subscribers paying $49 per month receive technical support responses within 24 hours for troubleshooting SWOT Analysis creation, Porter's Five Forces assessments, or multi-source research problems. Professional plan subscribers paying $99 per month receive priority technical support responses within 4 hours and access to dedicated support engineers for framework sequencer questions, C-Suite debate AI synthesis issues, and Google Slides or PowerPoint presentation generation troubleshooting. See complete response time service level agreements and support channel details on the StratEngine AI pricing page comparing Free, Essential, and Professional plan support benefits.
General Questions about StratEngine AI strategic planning software features, framework capabilities like McKinsey 7-S Framework or PESTLE Analysis coverage, security compliance certifications including SOC 2 and ISO 27001, or product roadmap features receive responses from the StratEngine AI team within 24 hours during business days Monday through Friday. General questions submitted through info@stratengineai.com from potential customers, current users, media inquiries, or partnership prospects receive detailed responses with relevant documentation, framework examples, security certificates, or product demonstrations scheduled with sales team members. Management consultants asking general questions about integrating StratEngine AI into existing consulting workflows and corporate strategy teams inquiring about specific framework methodologies receive comprehensive answers with implementation guidance and best practice recommendations from the customer success team.
Enterprise Customers at Fortune 500 organizations, large management consulting firms like McKinsey or BCG, and professional services organizations with Professional plan enterprise subscriptions receive dedicated support teams available 24 hours per day and 7 days per week for immediate assistance with strategic planning projects and time-sensitive client deliverables. Enterprise support includes after-hours technical troubleshooting for framework generation errors blocking client presentations, weekend assistance for urgent board meeting strategy preparation, and holiday coverage for critical strategic planning deadlines. Dedicated enterprise support engineers provide custom framework development guidance, bulk project migration assistance, advanced feature training for strategy teams, and priority escalation for infrastructure issues affecting multiple consultants or enterprise deployments across departments.
Where can I find answers before contacting StratEngine AI?
Before contacting StratEngine AI support, check the StratEngine AI FAQ section on the homepage for answers to common questions about strategic planning software features, framework capabilities, pricing plans, and account management. The FAQ section answers questions about SWOT Analysis, Porter's Five Forces, Blue Ocean Strategy, McKinsey 7-S Framework, presentation export to Google Slides and PowerPoint, multi-source research capabilities, and differences between Free, Essential, and Professional subscription tiers. For detailed guides on using specific strategy frameworks, implementation best practices, and strategic planning methodologies, visit the StratEngine AI blog featuring articles on AI-powered strategic analysis, consulting automation, and business framework application for management consultants and executives.
How do I partner with StratEngine AI?
StratEngine AI works with technology partners building integrations with strategic planning software, resellers selling StratEngine AI to management consulting firms and professional services organizations, and integration partners connecting StratEngine AI with CRM systems, project management tools, and business intelligence platforms. Partnership opportunities include white-label solutions for consulting firms, API integrations for enterprise software vendors, referral programs for business consultants, and co-marketing initiatives with strategy education providers. Email info@stratengineai.com with "Partnership Opportunity" in the subject line to discuss technology partnerships, reseller agreements, integration development, or strategic alliances with the StratEngine AI business development team.
For press inquiries, media coverage requests, journalist interviews, product announcements, or news story background on AI-powered strategic planning software, contact the StratEngine AI media relations team at info@stratengineai.com. Include "Media Inquiry" in the email subject line for priority routing to the StratEngine AI communications team. Media inquiries receive responses within 4 business hours for time-sensitive news deadlines and story coverage opportunities.